CommBank will never ask you to confirm your identity or account details by clicking a link in an email. These messages will try to get you to engage — whether it’s by replying, clicking a link, or showing interest in the offer. By reporting suspicious messages, you help protect CommBank customers and the wider Australian community.
July 2022 – Unexpected money scam alert: fake CBA letter asking for a fee before a large sum could be transferred
The email looks as though it comes from the CommBank address email protected and asks the customer to verify account details in order to restore access. We are aware of text messages circulating which contain a link to malicious software. Two CommBank-themed SMS phishing messages are currently targeting customers. The fraudulent message prompts recipients to click on a malicious link within the SMS in order to update their personal details. Any time you need to access NetBank, please use a method already known to get to the authentic site, rather than a link in a message or email. The fraudulent message prompts recipients to click on a malicious link within the SMS in order to restore your Netbank access or message us in the CommBank app.
CommBank customers are being targeted with a phishing email with the subject line “Your CommBank is temporarily locked”. A CommBank-themed SMS phish campaign is currently targeting customers. You can validate the authenticity of any investment product offered by CommBank by contacting us directly through our official phone numbers, a full list of which is provided on our Contact Us page. This fraudulent email informs recipients that a statement has been issued, prompting them to click a malicious link and enter their credentials to view.
If you receive a message like this, don’t click any links or share your personal betting sites information. We’ve seen an increase in scams where scammers claim to be from a government organisation and/or the police and advise victims that they’ve been involved in illegal activity such as money laundering. If you receive a message claiming to be from a postal delivery service requesting you click on a link for an undelivered package or to rearrange delivery, do not click on any links and delete the text. The scammers advise that AUSTRAC will put a hold on their account and asks them to transfer their money into another account for ‘safe-keeping’.
The majority of Australia’s online betting sites are licensed in the Northern Territory, although some hold multiple licenses. Australians fascination with betting on US sports does not finish at basketball, with online bookmakers reporting increased interest in the NFL, MLB and NHL. Australians truly are spoilt for choice when it comes to betting with online bookmakers, with our regulated industry among the most advanced in the world. They key to securing online bookmaker promotions is being a member, with it more likely you will be sent out offers via email, with some restrictions surrounding targeting non-customers with offers. Both online bookmakers run similar promotions on the NRL, which is another massive sports betting event in Australia, particularly in the northern states. Betfair is the only online betting exchange licensed to operate in Australia, which makes it a must-try for the discerning gambler who wants more options and maximum flexibility.
- Scammers are promoting an exclusive rate with claims of full financial protection under the Australian Government’s Financial Claims Scheme (FCS) and exceptional returns.
- We are aware of postal delivery service scams targeting customers through text messages.
- Some customers have received hoax CommBank-themed SMS messages related to payees and PayID.
- During account signup, bookmakers will verify your identity and age using official documents (e.g., driver’s license or passport) to ensure compliance with gambling laws.
These games often show artificially high win rates, giving a false impression that real-money gambling is easier than it is. Signing up, depositing money, and placing bets takes only seconds. Online gambling can make it easy to spend more time and money than planned. If a site offers online casino games or real-money pokies it’s an illegal service in Australia. Just because you can access a gambling site doesn’t mean it’s legal.
Avoid clicking links or sharing personal information if uncertain. To keep yourself safe from these sorts of scams, don’t click the link or share your personal information. We will not ask you for these details from a link in an email or SMS. We will not ask you for these details from a link in an email.
We’re aware of a new type of investment bond scam purporting to be supported by the Commonwealth Bank (CommBank). If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. These sites will urge victims to input their personal information under the guise of claiming a prize, resolving an issue with their account, or confirming a delivery. Remember to Stop, Check, and Reject if you come across an email requesting you to click on a link and provide your personal information or banking credentials.
If locking away your money in a term deposit does not appeal to you, an alternative you might consider is a high-interest savings account. Once you’ve decided how much money you want to invest, at a set term deposit rate, you can usually complete an application form online. At this point, you may choose to access your money or opt to reinvest (or rollover) some, or all, of the amount into a new term deposit. You should check the various term deposit rates offered by each financial institution when considering any investment.
April 2023 – CommBank details & Airbnb scams
If there was one criticism of this bookmaker in Australia, it is their betting apps are not accessible here. Rivalry has got a massive focus on esports, which is a growth area in online betting, and we like that they are offering a point of difference. Rivalry.com is a new Australian online bookmaker which launched in May, 2022, after cutting its teeth in the Canadian gambling market. The recent boom in online betting means Australians now have myriad options when having a flutter over the Web. The top online bookmakers will also feature apps, convenient deposit methods and have strong customer service departments.
February 2022 – Add your card to Apple Pay
If you receive a message claiming to be from Linkt toll services requesting payment for an overdue bill or to fix an issue with your account, do not click on any links and delete the text. The message directs a user to click on a link, at which point they are taken to a fake login page to capture Optus account details. The scammers sending these messages are employing a tactic that makes them appear in the same message thread as legitimate CommBank messages, as per the image. Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted location, never via a link in a message. We are aware of postal delivery service scams targeting customers through text messages. We are aware of SMS messages currently in circulation that attempt to convince customers to click on a link to review “unusual activity”.
Please do not click links in these kinds of messages, reply to them or otherwise engage. All of these messages have a link which allegedly will help you “fix” the issue if you click – many of the links look similar to NetBank or CommBank or other CBA domains. The messages prompt recipients to follow malicious links to take action, or put a stop to suspicious activity. These fraudulent communications inform recipients that their account access will be impacted if they fail to verify identity details or acknowledge new terms and conditions. An ongoing scam campaign has seen Commonwealth Bank, and other financial institutions, impersonated to promote the sale of scam investment products, including treasury bonds, corporate bonds, and term deposits.